Microsoft 365 Copilot end-user expectations
Microsoft 365 Copilot and Microsoft 365 Copilot Chat have both been approved for use in Idaho state government for level 1, 2, and 3 data. Both solutions operate under Microsoft’s Enterprise Data Protection framework, providing robust security, privacy, and compliance safeguards.
Microsoft 365 Copilot Chat (free) gives state employees basic AI assistance in the browser, while Microsoft 365 Copilot (paid) integrates directly with apps including Outlook, OneDrive, and Teams.
Visit ITS AI Help Center to learn more about responsible AI usage.
Usage guidelines
Allowed
- Content protected under level 1, 2, and 3 sensitivity labels
- Public or internal non-critical data
- Drafting emails or general writing help
- Drafting, summarizing, and analyzing documents
- Policy development, reporting, and administrative work
Not Allowed
- Anything with a level 4 critical sensitivity label
- Confidential investigations, highly sensitive personnel matters
- Content where disclosure that could result in loss of life, disability, or serious injury
- Data from unauthorized systems
- Bypassing security warnings
Allowed
- Content protected under level 1, 2, and 3 sensitivity labels
- Public or internal non-critical data
- Drafting emails or general writing help
- Drafting, summarizing, and analyzing documents
- Policy development, reporting, and administrative work
Not Allowed
- Anything with a level 4 critical sensitivity label
- Confidential investigations, highly sensitive personnel matters
- Content where disclosure that could result in loss of life, disability, or serious injury
- Data from unauthorized systems
- Bypassing security warnings
Agencies must request a Microsoft 365 Copilot license through the ITS Service Portal.
Availability
All activity remains inside the state’s enterprise environment, and Copilot follows your existing permissions. Copilot is integrated into Microsoft 365 apps including:
Outlook
Teams
SharePoint
OneDrive
Word
PowerPoint
Excel
OneNote
State of Idaho Microsoft 365 Copilot: Best Practices
This guide outlines how to use Microsoft 365 Copilot for sensitive information in a safe and secure manner.
Availability
Microsoft 365 Copilot Chat is available on the general web interface (copilot.microsoft.com).
You must be logged in to use. Verify in the bottom left corner of the chat that you are logged in before using.
